INTERNATIONAL TRACKED SHIPPING30-DAY RETURNS ON STOCK ITEMSWORKSHOP NOTES IN EVERY PARCEL
VSVale StudioMake, repair, keep.
Questions

Good to know

How are orders shipped?

Orders are packed in the workshop and dispatched with tracked international shipping, usually within 2–4 working days. Made-to-order and cut-to-size timber may take longer.

What is your returns policy?

Unused stock items can be returned within 30 days in original packaging. Custom-cut timber, opened finishes and made-to-order pieces are excluded; return shipping is paid by the customer unless the item is faulty.

Will my timber match the photographs?

Ash and oak vary in grain and tone. We select for sound structure and photograph representative pieces; cut-to-size boards are matched where possible.

How should I care for oiled timber and tools?

Wipe with a dry cloth, avoid prolonged moisture and re-oil working surfaces when they feel dry. Brass can be left to patina or polished with a soft cloth.

Do you supply project quantities?

Yes. Contact the studio for matched boards, cut-to-size timber, dowel and small-batch tool orders.

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